Questions Asia-Pacific Founders Ask Before Launching in the US
Do I need a US business address to sell in the US?
For many things — marketplace seller accounts, payment processors, compliance registrations — yes. It’s one of those requirements that doesn’t show up until you’re mid-application. Our Ghost Office service covers this.
Who is G’day Gateway designed for?
G’day Gateway is built for Asia Pacific small and medium-sized businesses, ecommerce brands, and service companies that want to do business in the United States. Whether you’re an Australian brand shipping physical products to US customers, or a service business that needs a credible US address and business identity, G’day Gateway is your American base of operations.
What if my business grows quickly — can G’day Gateway scale with me?
Absolutely. Our services are designed to grow with you. As your US order volumes increase, we scale your storage and fulfilment operations accordingly. You won’t be locked into a rigid structure as your American business takes off.
My product has a battery. What do I need to know about shipping it?
Lithium battery products fall under specific hazmat shipping rules (UN3481 for batteries packed with equipment, for example), and require correct labeling for both domestic and international shipments. Get this wrong and shipments get held or rejected. We handle compliant labeling as part of fulfillment.
What is a 3PL, and why do I need one in the US?
A third-party logistics provider (3PL) warehouses your inventory and fulfils orders on your behalf. For Asia Pacific businesses selling to US customers, having your products stored in the US means faster delivery times, lower domestic shipping costs, and a more competitive customer experience compared to shipping internationally from the other side of the world for every order.
How quickly will US customers receive their orders?
Domestic US shipping times vary depending on the carrier and the customer’s location, but most US ground deliveries are completed within 2–3 business days. Having your inventory in Texas (centrally located) means your brand can compete on delivery speed with local American competitors.
What is a ghost office, and why does my Asia Pacific business need one?
A ghost office (also called a virtual office) gives your Asia Pacific business a legitimate US business address, phone number, and professional presence — without the cost of leasing physical office space in America.
For many APAC businesses, a credible US address is essential for:
- Appearing local and trustworthy to American customers and partners
- Receiving US business mail and correspondence
- Registering with US business directories and platforms
- Meeting requirements for certain US payment processors or supplier accounts
- Building brand credibility in the American market
Will I need to pay US import duties and taxes on my products?
Yes. Products shipped from Asia Pacific into the US are subject to US Customs and Border Protection (CBP) import duties and fees. The rates vary depending on your product category (HS code). A customs broker can help you understand your duty obligations before you ship.
Still working something out? That’s exactly what the first call is for.
